Sunday, October 1, 2017

When Is a Backup A Backup?



With the increased threat of ransomware and hacks of systems I thought it timely to examine backups and explore exactly what is meant by this often misunderstood word in the tech world. It is vital you understand, no matter what device we are talking about, what the different type of backups mean and how they can be used to recover from the many pitfalls which can befall any device.

Factory Recovery Backups
If you have ever purchased a laptop or desktop computer in the past the option to create recovery media was presented to you. In many cases I find that either this was never done or the original media has long disappeared into the some space or location we can’t remember.

Factory Restore Backups(FRB) are vital to create. I cannot over emphasize this fact. If you have a serious issue with your pc it can mean the difference between dumping the pc and repairing it. This is even more true on windows 8 and Windows 10 machines where the Windows product license is no longer printed on a sticker on the machine but is embedded in the hard coded memory (bios) of the machine. Incidentally if you own a windows 7 machine don’t be tempted to peel or scratch this sticker off and if it is wearing take a good quality photo of it and store it with your Factory recovery media.

Caveats On Factory Recovery Backups
There a few caveats with Factory Recovery backups that you should be aware of:

#1 Never use the FRB without consulting a qualified technician.
This is one of the most common mistakes I come across. FRB’s are the very last option to be employed when you run into trouble on a computer not the first. Restoring a computer to factory default installation with an underlining problem can result in the machine being unusable. I see it most often being employed to attempt to fix a machine that has slowed to a crawl. In many cases this is caused by a hardware issue. A FBR will NOT correct a hardware error but it will in some cases paper over it for a period and in many cases the next fail of the system will be catastrophic.

#2 Factory Recovery Backups can wipe your hard drive.
I never do a factory recovery unless I am completely satisfied I have ALL of the users data secured. I simply will not take the chance of the recovery backing up the data on the hard drive (which may be faulty) and then restoring it. You must backup your system and data before you attempt to use this feature. Incidentally most qualified technicians won’t even work on your original drive when using these backups. We clone the drive and work off the cloned drive to ensure if anything goes wrong we can start over.

I will continue on this topic in my next article.
Oliver Reidy is a computer technician and has been in the industry since 1981.You can contact him via email at help.desk@reidyonline.com or at the telephone numbers listed on this page. This article, and all previous articles, are available to view online at http://reidyonline.blogspot.ie/ or www.reidyonline.com/blogspot.htm