This month’s article is part two of a series to understanding, in simple language, the myriad of “jargon” associated with computers.
Broadband
Of all the
issues I deal with internet connectivity is by far the most misunderstood by computer users. Over
and over again I see the same mistakes
being made due to lack of understanding about broadband and the method used
to provide it. This month I will begin to address this topic.
Fixed Line Broadband
This method
of receiving broadband is delivered over your telephone and is currently by far the most reliable solution. Not
everyone can get it as the distance from your home to the local telephone
exchange is a factor.
Fixed line Broadband Providers
It is very
important to understand that while there are many companies selling broadband
services such as Vodafone the broadband network is owned and operated by Eircom. They maintain the entire domestic
telephone system which includes the telephone line and exchanges. No company
other than Eircom has physical access to these lines or exchanges and any
repairs required are carried out by Eircom.
Before
selecting a broadband provider you should seek
professional advice and also consult your friends and family in the
locality to see their experience with the broadband provider. Most if not all
of the providers will lock you into a 12
or even 18 month contract so before you agree to change providers you
should be 100% happy that you are making the right decision.
Fixed Line Broadband Connectivity
It is also
important to understand how you pc actually connects to the internet.
Each
broadband provider, be it Eircom Vodafone or someone else, operates their own
DNS servers. These servers are your computers index to the internet and if these
servers are unreliable or over subscribed you broadband will suffer severely.
Broadband Speed
On your
bill or contract you will find the speed of your broadband connection.
You should periodically check that you are getting
what you paid for. Towards this end I provide a page on my website http://www.reidyonline.com/broadband.htm
that links to three broadband speed tests. I recommend you watch the video on
this page and do the tests.
Broadband Modem/Router
Your
broadband modem is key to good connectivity and I advise all customers to
consider purchasing a good quality modem.
This will not only give you more reliable internet connectivity but will also
provide better wireless networking within your home. I will continue with this
topic next month.
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